Matthew Rinaldi

Sir or Madam~

I just wanted to write briefly about my experience this afternoon. My wife, daughter and I had to run some errands, and I wanted to wash my car while we were out. I ran to the shell on sahuarita rd, but their wash was broken. Irritated, I entered “car wash” into my phone’s google map hoping to find something close (we’re still fairly new to Green Valley). Your establishment was the closest, so off we went. My first impression driving up was how clean and organized everything was. There were employees at the entry point waiting for customers, but they were composed and professional, not screwing around playing “grab-ass” like you normally see with the younger crowd. The young man who greeted me was very nice, and explained all of the services offered. I selected the full service wash. Pulling forward, the next group of fellows greeted us, and when I told the first one I had never been there before he explained the whole process of them vacuuming and washing while we were inside. Again very professional, not condescending or smart-assed. The three of us went inside and my wife and I were again impressed with how clean and organized everything was. My little girl (she’s four) enjoyed watching the process, and my wife and I checked out the store. The girls at the checkout were very friendly and helpful, and took the time to explain the frequent washer card. When we went outside to pick up the car the gentlement outside were again composed and professional, and opened the door to help my wife get our girl into her carseat. One of the fellows explained the rain/wash within 48 hours policy to me, and was very nice about it. I got in the car to leave and even now, an hour or two after the wash can’t believe how good a job everyone did. I apologise if this is a little long or wordy, but I really wanted to express just how impressed I am with your business, and the quality of work done. There is no doubt I’ll be back time and again. You have definitely become my regular weekly wash spot for my car, and for my wife as well (she doesn’t wash it as often as I’d like, but I’m working on it (haha)). Thank you for your time and excellent service.

Matthew, Tammy and Rosaleigh Rinaldi